AOPC - User Applications/Active Directory Manager (21-28)

Description

This professional level supervisory position provides advanced operational design, oversight, and coordination for the Pennsylvania Judiciary. The position supervises and leads a team that performs advanced technical work for critical business applications and infrastructure, enterprise messaging services, project management, and application licensing. Responsibilities include the design, configuration, implementation, management, support, and maintenance of these technologies.

Primary Duties

• Administers the Unified Judicial System (UJS) Active Directory environment for all users, servers, and end user devices.
• Provides administration and support for three Active Directory forests and all sub-domains.
• Designs, implements, and maintains the Enterprise User Services (EUS) server environment used throughout the UJS, including configuration, troubleshooting, and maintenance of virtual and physical servers.
• Designs, implements, and maintains cloud-based technology, including the configuration, troubleshooting, and maintenance of Office 365 (O365), Exchange Online, Microsoft InTune, and Microsoft Azure.
• Develops new processes and procedures for the O365, Exchange Online, and Azure environments as new features are researched, piloted, approved, and implemented.
• Manages user IDs, third party access, and access security in the EUS server and cloud environments.
• Manage the monthly desktop patching procedure through SCCM.
• Works with the Network Operations Center to develop and deploy alert notification and escalation procedures for all EUS systems and cloud services.
• Fully understands complex licensing requirements to assist with new and recurring purchases and ensure compliance.
• Collaborates with AOPC/IT development and infrastructure teams, as well as Appellate Court technical staff, to provide enterprise-wide resources or software deployments and solutions as needed.
• Uses SCCM to manage 500+ desktops, and 60+ servers. Uses queries to group like systems for deployment tasks. Creates silent software deployments, schedules maintenance windows, and reviews the task results.

Minimum Qualifications

• Bachelor’s degree in any information technology field; AND
• Four years of related technical experience.
• An equivalent combination of education, experience, and / or training may be considered.

Additional Requirements/Preferences

• Satisfactory criminal background check required.
• Advanced knowledge of technologies used to support end users across the Unified Judicial System. These include Microsoft System Center Suite, Microsoft Exchange, SMTP, Acronis, Hyper V, Snow License Inventory, VMWare, Active Directory, Federation Services, PKI, DNS, Enterprise Volume Licensing, O365, Exchange Online, Microsoft InTune, Azure, Citrix XenServer, Linux, DHCP, and Facilities Building Administration servers required.
• Advanced knowledge of enterprise operating systems, applications, and cloud-based licensing standards and best practices required.

Additional Information

Unified Judicial System Hiring Policy

The Unified Judicial System of Pennsylvania recruits, employs, and promotes the most qualified applicants without regard to their political affiliation, race, color, age, national origin, sex, sexual orientation, gender identity or expression, religion, disability, or other non-merit facts or considerations. Reasonable accommodations will be provided to applicants with disabilities as may be necessary to ensure that all applicants are given a fair and equal opportunity to compete for all employment positions. Applicants who need accommodation for an interview should request so in advance. UJS hiring and employment policies and procedures are intended to conform to all applicable state and federal laws governing fair and non-discriminatory hiring and employment practices and are subject to change as necessary to remain in compliance with such laws.

Applicants requiring accommodation, for any part of the application and/or interview process, should contact Human Resources at (717) 231-3309 or human.resources@pacourts.us.